Shipping & Returns
Estimated shipping delivery times:
USA: 5 -8 business days
Canada: 6 -12 business days
World: 10 -20 business days
The following countries are NO LONGER ACCEPTING INCOMING MAIL POST
Angola, Benin, Bosnia and Herzegovina, Cameroon, Cook Islands, Costa Rica, Gambia, Guatemala, Kyrgyzstan, Laos, Lebanon, Malawi, Moldova, Mozambique, Papua New Guinea, Paraguay, Republic of the Congo, Senegal, Seychelles, Solomon Islands, Sudan, Tajikistan, Tanzania, Timor-Leste, Tonga, Uganda, Uruguay, Vanuatu, Venezuela, American Samoa, Bolivia, Botswana, Cayman islands, Chad, Cyprus, Djibouti, Ecuador, Fiji, French Polynesia, Honduras, India, Kuwait, Libya, Madagascar, Maldives, Mongolia, Montenegro, Myanmar, Nepal, New Caledonia, Panama, Peru, Philippines, Saudi Arabia, South Africa, Sri Lanka, Suriname, Tunisia, Zimbabwe
At present, we will not be able to fulfil orders to the above countries.
Your order will be sent out on average within 3 Business days of ordering.
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
Flow Vibe Wear does not take responsibility for customs fees.
Order never arrived:
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, Flow Vibe Wear is happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch at firstname.lastname@example.org, making sure you quote your order number.
The last thing that is wanted is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
Please provide a clear photo of and along with the description of damage, as well as the packing slip.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let me know to get it sorted out.
If something was overlooked on our side, regarding the size, get in touch at email@example.com to let you know what the next steps are.